Frequently asked questions
What are the values behind EcoFurn® products ?
All our actions and activities are guided by 10 principles: attractive, sustainable, repairable, recyclable, transportable, commercial, partnership, communicative, international, improving.
Handsome
We hope that the design language of our products touches people. Emphasizing practicality has been the starting point. Most of our products can be folded for transport and storage. The products are always designed for hard use: they can also withstand larger weights and most of them are suitable for outdoor use. Affordable design for everyday use. Our own factory team is responsible for product design with our design manager Jussi Maula. Emphasizing practicality has been the starting point. Most of our products can be folded for transport and storage. The products are always designed for hard use: they can also withstand larger weights and most of them are suitable for outdoor use. Affordable design for everyday use. Our own factory team is responsible for product design with our design manager Jussi Maula.
Resistant
We only use high-quality, real solid wood. We never offer products made of veneer, nor do we use chipboard, MDF or any other industrial board or wood derivative. We always calculate the thickness of the wooden parts to the maximum - so we do not seek material savings at the expense of product durability. The durability properties of the products have been extensively tested before entering the market. For a long-lasting product, it is important to follow the product-specific use and care instructions that come with the package, which can be found on our website.
Repairable
Spare parts are available for most EcoFurn® products. In many cases, the product can be easily repaired by replacing just one part. Properly treated solid wood is a long-term partner. We do not encourage disposable consumption and one of the bases of our operation is to create products that last for the next generation.
To be recycled
Every EcoFurn® product and its packaging is 100% recyclable. we do not use plastic parts or other materials that are difficult to recycle in our products. All wooden parts can be recycled as wood waste, hemp rope can also be composted in home compost, and metal parts can be recycled as metal waste. Packaging cardboard is recycled along with cardboard waste. EcoFurn® products are very carbon sequestering, environmentally friendly and climate friendly products and excellent examples of a functioning circular economy product. Possible plastic packaging material can be recycled along with plastic waste.
Piggyback
EcoFurn® products are packed in the smallest possible packages. Some of the products are delivered unassembled in flat packages and require assembly work by the customer, some are delivered ready to use. We want to reduce the volume of each shipment, especially in online stores, and thus save both natural resources and, ultimately, the consumer's costs. Durable, protective, material-efficient and easy-to-deliver packaging are the core competence of our logistics. Internationality is self-evident to us, and it also determines product and packaging design.
Commercial
Can an organic product be even cheaper than a non-organic factory product? It is difficult, first of all, because of the price of raw materials. One kilo of raw plastic costs a few cents, while one kilo of raw wood costs almost a euro. However, we at EcoFurn bridge the gap with good product and production planning, 100% use of raw materials, tuned logistics and imaginative communications, as well as hard work. We actively campaign with our retailers and want our price level to be accessible to everyone. We strive to increase sales, but to lighten environmental burdens. Without forgetting the quality, durability and long service life of the products. Buying an EcoFurn® product is always an environmental act.
Partnering
We create partnerships to achieve our goals. We cooperate with our customers during the product development of our brand or the customer's own product lines. We participate in the projects and organizations of projects and organizations that promote climate- and environment-friendly alternatives and sustainability. We have created the EcoFurn® Peloton concept to help other companies that share our values to internationalize with us. With good partnerships, we fight copycats in the form of faceless capital and greedy commercial giants. As a small operator, cooperation is a way to make our voices heard!
Communicative
One of the most important competences of a small business is cost-effective communication. We are constantly improving our communication channels, especially social media channels. We also always serve consumers directly. Do you need help, maintenance tips, information about the best material options for your use, ideas? Or do you have new product ideas or cooperation proposals? Send a message to hannu@ecofurn.eu, let's start a conversation.
International
As a small business with fierce competition, we are looking for customers from all over the world. Internationality is a cornerstone of survival even for a small business. Our goal and message about sustainable consumption is global.
Improving
Real people work here - more than 40 cheerful experts. We hate failure and we hate mistakes, but they happen to us too. Our products always come with a warranty and we want you to have a genuine EcoFurn® product that works for you. We have spare parts and advice to extend the life of your EcoFurn® product. We stand behind our operations and products and apologize for the inconveniences and failures we have caused. We are eager to correct our mistakes!
EcoFurn® products are made from wood that comes from forests whose carbon sinks store carbon efficiently. The products are friendly to the climate and the environment, good examples of the circular economy.
I am a reseller and would like to start selling EcoFurn® products. How should I proceed / who should I contact?
Send us your company information by email to service@ecofurn.eu and we will contact you.
Where are EcoFurn® products designed and manufactured?
Our products are designed in Järvenpää and Tuusula in cooperation with our own Estonian factory team, our design manager is Jussi Maula. The products are manufactured in Estonia and Finland.
Can I use the products in the sauna, bathroom or spa?
Alder wood is best suited for damp spaces. Untreated alder for damp interiors must be treated for example with sauna protection.
I lost/broke part of my EcoFurn® product, what can I do?
No problem, we sell spare parts. Take photos of the product (one of the whole product and a part, mark the part) and send them as product information (wood type and color, part dimensions) to your dealer or service@ecofurn.eu
What size people is the EcoChair suitable for?
The EcoChair is intended for everyone. More important than the weight of the sitter is that you sit in the chair calmly, without falling/hopping into the chair. The strings must be tightened so that the wooden parts are positioned correctly.
Can I buy an EcoChair as untreated?
Yes. The EcoChair is available in untreated alder. Untreated alder wood products must be treated to suit the purpose of use (outdoor use / sauna / spa). You can also paint/oil the untreated product with your favourite color! Remember to follow the instructions for use and care.
Can I paint the EcoChair in the color I want?
Yes you can! You can treat the EcoChair with oil, paint, wax or varnish. Follow the instructions for the substance to be used. Contact your local hardware store for further instructions.
Oh no, I haven't remembered to oil and care for my wooden furniture and now they have weird spots, what can I do?
Don't worry, the product can usually be saved even if maintenance has been forgotten. The product must be cleaned carefully with a mild detergent and a brush, if necessary remove mold spots with a mold remover. After washing, the product should be allowed to dry thoroughly. If necessary, the surface can be sanded with fine sandpaper. Then a new surface treatment, i.e. carefully oil it with a good quality outdoor wood oil. The product can also be painted if desired. Contact your local hardware store for further instructions.
Oh no, I didn't remember to tighten the strings and the chair leg broke, what can I do?
No problem, we sell spare parts. Take photos of the product (one of the whole product and one of the cracked part, mark the part) and send them with the product information (wood type and color, dimensions of the required part) to your dealer or service@ecofurn.eu